dsellens's Reviews

When we first signed on with Appointment-Plus, the system worked well. They did an “enhancement” and our appointments and customer records began duplicating. We complained for 3 months with no resolution. We even had been paying extra for tech support. We finally had to cancel the service about a month ago. They disabled our employee logins, but some of our customers had the appointment page bookmarked. The system continued to take appointments after we cancelled. We started having customers show up with confirmation emails but all of our kennels were full. It is almost impossible to get a live person on the phone to fix it. When you finally do, they argue with you. I do not wish Appointment-Plus on my worst enemies.